Karin Toner ChiroAbility, LLC The Laird Bldg. 110 Hopewell Road, Ste 210 Downingtown, PA 19335 610-942-4440 KPierce@Chiroability.com
I possess a strong mission to directly assist all doctors of chiropractic with proven strategies for practice growth while providing exceptional service and reliability which is the cornerstone of my training and consulting services. I attribute my success in the profession to my passion for Chiropractic as well as my unique style and keen knowledge of the profession. Having been involved in this profession exclusively for 21 years it is with a great passion that I have set my personal goal to help as many practices as possible grow their patient base and significantly improve collections.
TEACHING QUALIFICATIONS:
Proficient in assisting Chiropractic Assistants and Doctors of Chiropractic in managing a busy practice including front desk duties, insurance and cash collection, physical therapy modalities, x-ray processing, public relations, managed care precertifications, assistance in creation of notes/narratives, successful interaction with attorneys, insurance carriers, associate doctors and other health related offices. Notably, I possess a specialization in teaching CA’s and DC’s effective concise communication with patients to convey patient education for care plan compliance. I am a “Super CA” with a demonstrated ability in practice growth. An accomplished seminar speaker/office consultant specializing in CA training of policies and procedures directed towards practice growth. I utilize my excellent verbal communication skills and dynamic speaker presence to gain kinship with attendees and instill a sense of value to their career in Chiropractic.
EMPLOYMENT:
1999- present: ChiroAbility, LLC, Downingtown, PA
Owner and Founder of Chiropractic support company with 4 employees
Provided consulting and training to over 110 practices in several states
Taught private seminars on all areas of practice management
Audited files for many practices throughout Pennsylvania
Created separate outsourced billing division currently contracted with 10 Chiropractic practices
Hired, trained and managed employees for outsourced billing company
Supported State Associations with member concerns regarding practice management
Consulted Healthcare attorneys with client concerns regarding practice management
Drafted customized reports and forms for consulting and billing clients
Taught Chiropractic Assistant classes in seminar format for State Associations and other groups
Provided Credentialing services for Chiropractic specific and multi specialty groups
1996-1999: Sharp Chiropractic, Malvern, PA
Office Manager for Chiropractic clinic seeing 75 patients per day
Created and managed all aspects of busy Chiropractic practice
Responsible for all aspects of 3rd party billing, tripling collections within first three months
Developed customized policies and procedures
Maintained statistical reporting
Assisted Doctor in documentation preparation
Assisted Doctor in medical exams
Conducted all patient education programs
Conducted outside marketing workshops and health fair booths
Worked directly with attorneys on patient cases and depositions
Practice Management advisor for Pennsylvania Chiropractic Association
Supported PCA staff at convention registration booths
Presenter for Beef It Up Seminars
Frequent attendee Dynamic Essentials, Atlanta and Florida
Client Markson Management
During my tenure Sharp Chiropractic increased its bottom line to attain the highest
collections amount in any month in its ten year history.
1993-1996: We Care Chiropractic, Downingtown, PA
Office Manager for Chiropractic clinic seeing 100 patients per day.
Created and managed all aspects of busy Chiropractic practice from its inception
Hired and trained all staff positions
Helped to take practice from 78 patient visits per week to almost 200 in its first 4 months
Practice Management advisor for Pennsylvania Chiropractic Society
Frequent attendee Dynamic Essentials, Atlanta, GA
During my tenure We Care Chiropractic grew to over 300 patient visits per week with monthly collections above $50K
SPECIALIZED SKILLS AND ACCOMPLISHMENTS
Proficient in Microsoft programs including: Excel, Word, Powerpoint
Working knowledge of medical billing software Medisoft, Eclipse, ChiroTouch, Autumn8
Published Author: Today’s Chiropractic Magazine
Taught CA classes at PCA Conventions over many years, continue to do so